About Us

Learn about how we help our clients.

Our Approach

The peer approach to recovery, embodied by our recovery residence and coaching services, has proven to be tremendously beneficial not only to those dealing with substance abuse challenges but a wide array of behavioral health issues including executive functioning disorders (ADHD) and depression. 

Transcend New York believes that every person has a unique recovery journey, and we honor that with a boutique approach. Every client receives an individualized plan of care and a designated Care Coordinator. No two people are exactly the same, so why should their recovery journey or treatment plan be?

We at Transcend believe that while recovering from addiction or mental illness is important, recovery cannot be the only element. It must be accompanied by a concerted effort to rebuild our clients’ physical, mental, financial, and spiritual wellbeing, all of which together will help the clients strengthen their self esteem and confidence. This belief is why we maintain community partnerships with a variety of specialists, ranging from nutritionists to personal trainers to acupuncturists, as well as keeping in close contact with our clients’ personal clinical and non-clinical care teams. 

Our Space

We occupy a 5-story brownstone on a quiet street with vaulted ceilings, modern appliances, and plenty of natural light. We have a beautifully manicured backyard, a fully stocked kitchen, and a multitude of common spaces for entertainment, coworking, eating, or simply hanging out. We’re walking distance from many cultural landmarks and beautiful nature walks, such as The American Museum of Natural History, Central Park, Riverside Park and Lincoln Center. Transcend is also a quick ten minute subway ride from Midtown Manhattan, so whether you’re catching a Broadway show, interviewing at The New York Times, or keeping an appointment with one of our clinical partners at NYC’s world class hospitals, you’re not far away. 

Each bedroom has a private bathroom, high ceilings, and large windows with clear views of the local historic district. There is a maximum of 2 residents assigned to a room.

Our chef cooks seven meals per week, tailoring meals to dietary preferences and restrictions.

“We didn’t get sober to be miserable. This isn’t the end of the old life, it’s the start of a new one.”

- Executive Director, Bix Windbiel

Our Team

With a high staff to client ratio, Transcend's residence has a relaxed fun environment with a serious focus on your well-being. Our staff has been right where you are, so they are not only able to provide support but also to hear you out and empathize as only they can. Honesty and transparency are paramount for us to create a safe community, so you can expect to be treated with respect at Transcend. 

Bix Windbiel
Owner & Executive Director

Bix started at Transcend NYC in a frontline role and now serves as Executive Director, though his focus remains on individual clients and their daily experiences. He continues to coach clients one on one, staying grounded in the work that matters most—building trust, structure, and motivation. With a background in social work and care coordination, Bix brings a systems-level view without losing sight of the human stakes. He believes real recovery starts with community, and that consistency, accountability, and courage are the foundation of change.

At Transcend I’m most proud of: Our alumni program and how often they come back.

Ned Van Zandt
Partner & Director of Care Coordination

Ned coordinates with clients, their care teams, and families. He’s in the house and out in the field. He has more than 18 years experience in the world of recovery. Ned has a passion for helping those who struggle with substance use disorder and other mental health diagnoses. He was inspired to work in the field after his own personal experience living in a recovery residence, which made him believe people can recover and change their lives for the better. You might recognize Ned from film and television.

At Transcend I’m most proud of:
Relationships I’ve developed with clients and their families.

Simon Keefer
Program Director

Simon is largely responsible for the professional development of staff, activities and programming, staff oversight, and making sure the house is clean and stocked with everyone’s favorite snacks. After spending years working in the recovery field—learning what does and doesn’t work—he has made it his mission to bring a greater degree of professionalism and care to recovery residences in New York City. Simon believes very strongly in the transformative power of the work that Transcend New York does and in the dozens of people who make it happen.

At Transcend I’m most proud of:
Our client-led events.

What People Say

Hear what our clients say about us

★★★★★

My son was in desperate need of sober support before he moved into the Transcend NY house. Their program director, Ned, worked closely with him and helped him find therapists and encouraged him to go back to school to finish his degree. If you have a loved one in need of sober community and guidance, I highly recommend this program. It changed his entire outlook on life and how to move forward as a sober individual.

– Jillianne B.
★★★★★

Transcend has become a second home for me. The people are some of my best friends, the house is a safe haven, and I often encounter the community in my day-to-day life, living independently on the UWS. I wouldn’t have received any of these gifts without the structured, tiered approach Transcend gave me for my recovery. I can’t speak highly enough of them. Forever grateful.

– Jackson H.
★★★★★

The staff at the house were very communicative with our family when working with my brother on his programming. Everyone was so supportive with him finding work and finishing his last few college courses. He felt prepared and ready when it was time to leave their program.

-Frederick B
★★★★★

I had a close family member who was a resident at transcend recently. I cannot say enough great things about this recovery community. They gave my loved one the much needed support, structure, and community that was necessary during his early recovery. The staff was all super helpful and great at bonding with the residents. I really cannot say enough about this place, it saved his life and from what I've heard many of his housemates as well.

– Zachary R.
★★★★★

I want to take a moment to express my deepest gratitude and admiration for the exceptional care and support we received from Transcend. The whole staff was so willing to meet people where they are at in their life and build a plan from that point. My partner needed a lot of support when he first got to their program, and they made sure that he always felt his needs were met, and concerns were listened to. I am eternally grateful for the unwavering support we received at Transcends Recovery Community, and I wholeheartedly recommend their services to anyone seeking a path to recovery.

– Chris B.
★★★★★

A family member found a home at Transcend when they were coming out of a very dark place and had nowhere else to go. It was just what they needed. The people who work there are sensitive, caring and responsive and there is a strong sense of community. Sobering up while dealing with an underlying mental disorder is super hard and they really get it.

– Leigh R.
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Our Admission Specialists have walked in your shoes and are here to help. Please use our extensive knowledge of the treatment industry to find the right program for you. We are here to help no matter what your situation is.
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